Discrimination is Against the Law

Northwest Hills Surgical Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Northwest Hills Surgical Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Northwest Hills Surgical Hospital:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact our Section 1557 Coordinator Barbara Kenney at (512) 346-1994, x1258.

If you believe that Northwest Hills Surgical Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator – Barbara Kenney
6818 Austin Center Blvd. Suite 100, Austin, TX 78731
Email: Barbara.Kenney@scasurgery.com
Phone: (512) 346-1994, x1258

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)